Serving Mississippi, Tennessee & Arkansas Since 2013
Above the line

Managed IT

We monitor, patch, support and plan for every device and user, as your full IT department or alongside the team you already have.

Photo: technician helping a client at their workstation
What's included

Your IT department, without the payroll.

Every Managed IT engagement is scoped to your business. Here is what it can cover.

ServiceWhat it means for youAvailable
Help desk & IT supportRemote and onsite help for every user, with one number to call.Yes
Proactive monitoringDevices watched continuously so problems are caught early.Yes
Patch managementWindows, apps and firmware kept up to date on a schedule.Yes
Microsoft 365Licensing, setup, migrations and day-to-day administration.Yes
Server supportInstallation, maintenance and monitoring for on-site servers.Yes
Computer repairDiagnosis and repair for desktops and laptops.Yes
Mobility & MDMCompany phones and tablets managed and secured.Yes
Managed backupsAutomated, monitored backups you can actually restore.Yes
IT consultingBudgets, upgrades and a roadmap tied to your goals.Yes
The outcome

What changes for your business.

01

Fewer interruptions

Problems get fixed before your staff notice them.

02

Predictable cost

One monthly agreement instead of surprise invoices.

03

Co-managed if you want it

We can back up an in-house IT person instead of replacing them.

FAQ

Questions about Managed IT.

Talk it through662-228-0020Or email info@horizonmanaged.com
Do you replace our IT person?

Only if you want us to. Many clients use us alongside an in-house IT person who needs backup, tools or a second set of hands.

Do you come onsite?

Yes. We provide onsite support within our coverage area in Mississippi, Tennessee and Arkansas, and remote support everywhere else.

What does a managed agreement include?

Monitoring, maintenance, help desk support and security for the devices and users under management. We scope every agreement to your business.

Pairs well with

The rest of the stack.

One team across the line means these work together from day one.

Photo: dusk horizon over Mid-South farmland or the Memphis skyline
Talk to Horizon

One call.
Everything covered.

Tell us about your users, devices and buildings. We will show you exactly what we would manage, above the line and below it.